PRIVACY POLICY and TERMS OF USE.

At A Grade Ahead (“A Grade Ahead”, “we”, “us”, “our”) we value your support and respect your privacy rights. As a demonstration of our commitment to protecting your rights, we created this privacy policy ("Privacy Policy") to explain how we treat the information collected and received from your use of our website, www.agradeahead.com ("Website"). This Privacy Policy applies only to the Website, and we are not responsible for the practices of persons, companies, or websites that A Grade Ahead does not control, manage, or employ. Except as set forth in this Privacy Policy and our Terms and Conditions of Use ("Terms of Use"), we do not release personal information about our users without their permission. By using this Website and such other services provided by us, you agree to the terms of this Privacy Policy.

COLLECTION AND OWNERSHIP OF NON-PERSONAL INFORMATION

The following is a non-exclusive list of the types of non-personal information about a user that may be collected in connection with the Website: IP Address, any referring site, establishments visited, technical information collected by the Website’s servers, and user zip code.

Every computer connected to the Internet is given a domain name and a set of numbers that serve as that computer’s “Internet Protocol” IP address. When a visitor requests a page from the Website, our web servers automatically recognize that visitor’s domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from where you have accessed our site. We may use this information to examine our traffic in aggregate and to investigate misuse of the Website, its users, or to cooperate with law enforcement. We do not collect and evaluate this information for specific individuals. Our web servers do not automatically record e-mail addresses of the visitors. The information we collect may be used to improve and customize the content and layout of our Website, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website, and may be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation.

A Grade Ahead may also collect non-personally identifiable information from users via “cookies.” A “cookie” is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie cannot read data off your hard disk or read cookie files created by other websites. Cookies do not damage your system. We may use cookies to identify which areas of our Website you have visited or customized so, the next time you visit, those pages may be readily accessible. Such information may be used to track site trends and enhance the user experience, and may be shared with third parties.

COLLECTION OF PERSONAL INFORMATION

Third parties may utilize cookies or other technological means to collect and utilize non-personally identifiable information. A Grade Ahead is not responsible for information collected by third parties in this manner, nor for the collection or use of information by other sites to which the Website is linked. Depending on the Web browser you use, you may be able to configure it to block or disable cookies, or to receive a warning before a cookie is restored, or to erase cookies from your computer, by following the instructions in the toolbar on your Web browser. If you do this, you will be able to use the Website, but your browser will not remember your personal preferences when you return to this Website and some features of this Website may not be available.

During the use of the Website, A Grade Ahead will not collect personally identifiable information about you, such as your name, address, e-mail address, credit card information, billing information, and telephone number, or your child’s name, date of birth, grade, gender, and any other information you provide in a “Comments” box (the “Personal Information”), unless you voluntarily submit such information to use through this Website. You are not required to provide Personal Information to A Grade Ahead; however, some features of the Website may not be available if you refrain from providing such information.

Except as otherwise indicated, A Grade Ahead uses the Personal Information you provide: (a) to register your child for the Tutoring by Mail Program, (b) to respond to any of your inquiries or questions about our goods and services; (c) for internal marketing purposes; (d) to provide you additional and updated information, materials and other advertisements regarding the A Grade Ahead goods and services; (e) to offer you other materials and/or information that A Grade Ahead believes may be of interest to you; (f) to cooperate with government officials or parties in litigation under process of law, or as otherwise required by law; (g) to protect the security or integrity of the Website; (h) to protect against a threat of safety or destruction of property; (i) to protect against legal liability; and/or (j) for any other purpose which is reasonably necessary for A Grade Ahead to transact its business, including but not limited to interacting with our franchisees and other affiliates and business partners. In all cases, however, A Grade Ahead agents, employees, franchisees, other affiliates, business partners, and contractors who have access to Personal Information are required to protect this information in a manner that is consistent with this Privacy Policy. Furthermore, A Grade Ahead encourages all its business partners to adopt and adhere to standards of protection consistent with this Privacy Policy. A Grade Ahead will not use the Personal Information, except as set forth herein, without your permission; provided however, that A Grade Ahead shall own all such Personal Information and may maintain copies of such as part of its records. If you do not wish to receive any such information or to allow A Grade Ahead the right to use your Personal Information as described, please contact A Grade Ahead.

PURCHASES

When making purchases on our Website, you are required to provide us with Personal Information such as your name, address, billing information, email address, and payment information. We use the Personal Information collected when you make a purchase on our Website to process your purchase (either directly or through our providers), and we may also archive this information and/or use it for future communications with you.

USE BY MINORS

If you are under the age of 18, you should review this Privacy Policy with your parent or guardian to make sure that you and your parent or guardian understand it. We are committed to protecting the privacy of Children. Building on this general Privacy Policy, we recognize the need to provide additional privacy protections when Children use the Website. The Children's Online Privacy Protection Act of 1998 and its rules require us to inform Parents and legal guardians about our practices for collecting, using, and disclosing information from children under the age of 13. It also requires us to obtain consent for certain collection, use, and disclosure of information. If you or your child are under the age of 13, please review our Children’s Privacy Policy.

INFORMATION CONFIDENTIALITY AND DISCLOSURE

We do not sell, transfer, or otherwise share your Personal Information or other personally identifiable information to third parties except to our agents, contractors or other service providers for business-related purposes in connection with the goods and services of A Grade Ahead or this Website. These parties are prohibited from sharing or using your Personal Information except for the sole purpose of providing these goods and services to you or on our behalf.

Notwithstanding the foregoing, we may release information when we believe that such release is necessary to (a) comply with applicable law or governmental or regulatory bodies or authorities; (b) enforce or apply the terms of any of our agreements; (c) protect the security or integrity of this Website or the rights, property or safety of A Grade Ahead or others; (d) respond to duly authorized information requests of governmental or regulatory bodies and authorities or where required by law; (e) exercise our legal rights, defend against legal claims, prevent or take action against illegal activities against A Grade Ahead; or (f) respond to legal processes, subpoenas, court orders.

By providing any Personal Information to us you fully understand and consent to the transfer, processing and storage of such information consistent with this Privacy Policy.

BUSINESS TRANSFERS

We reserve the right to transfer your information, including Personal Information, to a third party in the event of a sale, merger, liquidation, reorganization, acquisition or similar event of all or substantially all of the assets of our company provided that the applicable transferee agrees to adhere to the terms of this Privacy Policy.

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 permits users of a website who are California residents to request certain information regarding our disclosure of personal information to third parties for such third parties’ direct marketing purposes. To make such a request, please Contact Us.

CHANGES TO THIS PRIVACY POLICY

By using our Website, you consent to the collection and use of information as specified above. A Grade Ahead reserves the right to revise and update this Privacy Policy at any time. Any such revisions will be effective on the date of posting to the Website, and will apply to all information collected by A Grade Ahead both prior to and following the effective date. Your use of the Website following any such revisions will be deemed your acceptance of such revisions. You should periodically visit this page to review the current policies.

LINKS TO OTHER WEBSITES

This Website and Privacy Policy may contain links or references to other websites as a convenience to visitors. This Privacy Policy does not apply to those websites, but rather their privacy policies (if any) will apply. You should read the privacy policy of every website you visit. A Grade Ahead is not responsible for the privacy practices or the content of any such other websites.

CHILDREN’S PRIVACY POLICY

We are committed to protecting the privacy of Children who use the Website. Building on our general Privacy Policy, we recognize the need to provide additional privacy protections when Children use the Website. For your convenience, this Children’s Privacy Policy uses terms that are defined in our general Privacy Policy.

The Children's Online Privacy Protection Act of 1998 and its rules (collectively, "COPPA") require us to inform parents and legal guardians ("Parents") about our practices for collecting, using, and disclosing Information from children under the age of 13 (each a "Child" and collectively "Children"). It also requires us to obtain consent from a Child’s Parent for certain collection, use, and disclosure of the Child’s Information.

This Children’s Privacy Policy notifies Parents of:

  • The types of information we may collect from Children.
  • How we use the information we collect.
  • Our practices for disclosing that information.
  • Our practices for notifying and obtaining Parents’ consent when we collect Information from Children, including how a Parent may revoke consent.
  • All operators that collect or maintain information from Children through the Website.

INFORMATION WE COLLECT FROM CHILDREN

Children can access many parts of the Website and its content and use many of its features without providing us with Information. However, some content and features are available only to registered users or require us to collect certain information, including Information, from them. In addition, we use certain technologies, such as cookies, to automatically collect information from our users (including Children) when they visit or use the Website.

We only collect as much information about a Child as is reasonably necessary for the Child to participate in an activity, and we do not condition his or her participation on the disclosure of more Information than is reasonably necessary. For the purpose of this Children’s Privacy Policy, Information includes the information we collect directly and information that is automatically collected, as described in this section.

Information We Collect Directly. A Child must provide us with the following information to register with the Website: the Child's [first name, last name, home or other physical address, phone number, date of birth, age, school grade, and a Parent's email address]. We may request additional information from your Child, but this information is optional.

Automatic Information Collection and Tracking. We use technology to automatically collect information from our users, including Children, when they access and navigate through the Website and use certain features. The information we collect through these technologies may include one or more persistent identifiers that can be used to recognize a user over time and across different websites and online services

We also may combine non-personal information we collect through these technologies with Information about you or your Child that we collect online.

HOW WE USE YOUR CHILD'S INFORMATION

We may use the Information we collect from your Child to:

  • register him or her with the Website;
  • deliver a better and more personalized experience;
  • improve the content of the Website;
  • communicate with him or her about activities or features of the A Grade Ahead products and Website that may be of interest;
  • provide customer support;
  • protect against misuse or unauthorized use of the Website;
  • verify or enforce compliance with the policies governing the Website and applicable laws;
  • send updates and notifications regarding material changes to the Website, this Children’s Privacy Policy, our general Privacy Policy, or other terms and conditions or policies applicable to the Website;
  • provide special offers from us through the use of our directed or targeted advertising;
  • for any other purpose which is reasonably necessary for us to transact our business, including but not limited to interacting with our franchisees, other affiliates, and business partners.

OUR PRACTICES FOR DISCLOSING CHILDREN'S INFORMATION

We do not share, sell, rent or transfer Children's Information other than as described in this section. We may disclose aggregated information about many of our users, and information that does not identify any individual. In addition, we may share, release, or otherwise disclose information, including Information, we collect to other reputable organizations to help them contact consumers for marketing purposes, with our current and prospective franchisees, other affiliates, business partners, service providers, and other third parties for other lawful purposes, when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing the Website and applicable laws, to protect against misuse or unauthorized use of the Website, and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others, including but not limited to: protect the safety of a Child; protect the safety and security of the Website; or enable us to take precautions against liability.

In addition, if we are involved in a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding or event, we may transfer the information, including Information, we have collected or maintain to the buyer or other successor.

ACCESSING AND CORRECTING YOUR CHILD'S INFORMATION

At any time, you may review your Child's Information maintained by us, require us to correct or delete the Information and/or refuse to permit us from further collecting or using your Child's information.

You can review, change or delete your Child's Information by:

  • Sending us an email at customerservice@agradeahead.com. To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.

OPERATORS THAT COLLECT OR MAINTAIN INFORMATION FROM CHILDREN

In addition to us, the third party website operators that may collect or maintain Information through the Website are listed here. Please contact us at the mailing address, email address, or phone number below with questions, including any questions you may have concerning our Privacy Policy, the operator’s privacy policies, or the use of Children’s information.

A Grade Ahead, Inc.
10202 Sawmill Parkway
Powell, OH 43065
Phone: (866) MATH-MATH (628-4628) / (614) 799-9818
Fax: (775) 719-3836
Email: customerservice@agradeahead.com

Date of last update: July 2014


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